Cookie Plug FAQ: Inside Scoop on Phatties, Rewards, Late-Night Munchies & Everything In Between

Our thicc phatties are hockey-puck-sized monsters — part cake, part brownie, part cookie — using high-quality ingredients. No flat cookies here — just stuffed, gooey stacks.

You betcha! We’re bakin’ up fresh phatties daily at every location — just like the site says. Ask your Plug to warm it up for that gooey center!

17 rotating phatty flavors, including:

• OG (Classic Chocolate Chip Cookie)
• Purple Haze (Purple Sugar Cookie with White Chocolate Chips)
• Firecracker (S’mores Cookie)
• Pixie Junkie (Sugar Cookie)
• Crunch Nugget (Chocolate Peanut Butter Cookie)
• Pink Elephant (Strawberry Cheesecake Cookie)
• Good Luv (Red Velvet Cookie)
• Wheat Roller (Oatmeal Raisin Cookie)
• Choc Rock (Chocolate Caramel Cookie)
• Cookie Cookie Cream (Cookies & Cream Cookie)
• Oh Snap (Apple Pie Cookie)
• Snooperdoodle (Snickerdoodle Cookie)
• Azucar Blanca (Mexican Sugar Cookie)
• Kitt (Keto Chocolate Chip Cookie)
• Bart (Keto Peanut Butter Chocolate Chip)
• Black Magic (Keto Chocolate Cookie)
• Calvin (Keto Snickerdoodle Cookie)

Our stuffed cookies — The dopest filled cookies on the block.

• Dubai Chocolate Stuffed Cookie
• Biggie PB Banana Chocolate Strawberry Stuffed Cookie
• Windmill Razz Cookie Butter Stuffed Cookie
• Hood Crisp Apple Pie Stuffed Cookie
• Onyx Slam Dirt Cake Stuffed Cookie 

Limited-time, gone-when-they’re-gone phatties — only available 1 month. Past drops include: Tart AF Lemon Cookie, Black Ops Brownie Cookie, Rough Ave Rocky Road Cookie, and Monkey Business Banana Cookie. Follow Instagram or the app for the next drop.

Keto phatties available at most locations:

• Kitt (Keto Chocolate Chip Cookie)
• Bart (Keto Peanut Butter Chocolate Chip Cookie)
• Black Magic (Keto Chocolate Cookie)
• Calvin (Keto Snickerdoodle Cookie)

Check your local Plug to see what they have in stock!

100% – Yes!

• Cookie Plug App → pickup, delivery, rewards
• Website → online ordering
• DoorDash / Uber Eats (varies by location)

Get Plugged In and earn Drips (points) on every dollar and unlock free phatties, other freebies, and extra goodies.

Green Tier

Points: 1 per $1
Annual Spend: Free
Perks: Free Birthday Surprise + Bonus Points + Special Events

Blue Tier

Points: 1.5 per $1 (that’s 50% more points than Green!)
Annual Spend: $200
Perks: All Green + Double Points Days

Pink Tier

Points: 2 per $1
Annual Spend: $500
Perks: All Blue + Choose Your Own Sale Day + Exclusive Drops

How to Join: Download the Cookie Plug App → sign up → start earning instantly.

Redeem online or in the app after signing in — or pop into your nearest Plug to cash in.
– 50 pts → Cookie Cutter
– 75 pts → Free Single Phatty
– 100 pts → Bump Sack of 4 Free Phatties

Pro Tip: Check your balance anytime in the Cookie Plug App.

Yes — digital only.

• Load $10–$1,000
• Redeem in-store or online Buy now → Gift Cards

Yes — at most locations!

• Massive Ice Cream Cookie Sandwiches → Mix & match any 2 phatty flavors + vanilla ice cream.
• Cookie Sundaes → Pick your phatty base + 3 toppings (hot fudge, sprinkles, whipped cream, etc.) Check your local Plug.

Massive, shareable cookie cakes — available at most locations.

• Customize in any of our 17 legendary phatty flavors, including Secret Stash options
• One size
• Pre-order 24 hours in advance → Call your local Plug for pricing.

Phatty cookie packs + drinks — perfect for sharing with the fam, office crew, or any gathering:

• 4 Phatties + 2 drinks
• 7 Phatties + 2 drinks
• 12 Phatties + 2 drinks
• Drinks: Purple Drank (purple lemonade) or milk.
• Add Dippers (caramel, chocolate, vanilla sauce) — $1.50 for any two.

• Plug Poppers: 12 mini cookies — one of each core flavor
• Smash Sack: 12 two-bite fun-size phatties
• Crew Sack: 8 thicc phatties + 12 two-bite cookies
• Catering:
  • Dub Sack (20 phatties)
  • Party Sack (40 phatties)

Varies by city — most open 11 AM – 10/11 PM, many open until midnight or 1 AM+ on weekends for late-night munchies.

Check your local “cookies in [city]” page or the app.

30+ locations and growing. Search “cookies in [your city]” or use our Store Locator.